Forum Discussion

Community Manager

2 years ago

[INVESTIGATION] Missing Games/DLCs in EA app Library (Feb. 2024) - Non-Temporary

Hi everyone, This thread has been created to gather data from players who report the absence of previously owned or recently bought Games/DLCs in their EA app Library starting from January/Februar...

bug

mac

Kaitybug1226

2 years ago

Your EA ID/Username, Katybug1226
The names of the missing games (please just name a handful), DLC for the Sims 4
The date when this issue first started, Just noticed today
Your current EA app version (find out here), 13.133.0.5646 (79664-4346f8ed32)
Your EA app Error Reporter ID (provide it in this thread). I am unsure what this is.