Forum Discussion

EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
2 years ago

[INVESTIGATION] Missing Games/DLCs in EA app Library (Feb. 2024) - Non-Temporary

Hi everyone, This thread has been created to gather data from players who report the absence of previously owned or recently bought Games/DLCs in their EA app Library starting from January/Februar...
bug
mac
pc
SillyGoose0v0's avatar
SillyGoose0v0
12 months ago
  • EA ID/Username: SillyGoose0v0

  • Missing games: Sims 4 expansion packs and game packs- Island Living, Get Famous, Vampires, Realm of Magic

  • The date when this issue first started: 1/22/24 (I just redownloaded EA)

  • EA app version:13.133.0.5646(79664-4346f8ed32)

  • EA app Error Reporter ID: d0b78060-d571-4d6f-9308-d16605d62d0d