Community ManagerProduct: The EA app
Platform:PC Windows
Which client functionality are you experiencing this bug with? Game Hub
When did this happen? (dd.mm.yy hh:mm) 22/Nov/2024
Summarize your bug I purchased BF 2042, I have a confirmation email and it says dellivered in my order history however the game is not in my libary for me to download even though you all took my money. Please help
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? N/A
What happens when the bug occurs? The game is missing
What do you expect to see? My game I paid for
The game I paid for is not in my libary to download. Order #1005822235020
I've tried to clean cache and all the procedures but nothing works.
I've sent an email already with order history and paypal payment.
Thanks
