Forum Discussion

ob15jx3qr9vm's avatar
10 months ago

It won’t let me uninstall

I download the app a few months ago to try and play the Sims, but I didn’t have enough space but it won’t let me delete the app and whenever I do try, I’ve tried many different ways. It tells me the app is open and I cannot uninstall but my app is never open when I try.

2 Replies

  • ob15jx3qr9vm  Are you trying to remove the EA App?  If so, open the Task Manager and close the EA App and the EABackgroundService, the latter of which will be in the background processes list.  Then try again.

    If you're trying to do something else, let me know.

  • zangalhas's avatar
    zangalhas
    Rising Newcomer
    9 months ago

    hey. just go to the ea website. download the app and run it. choose the repair button and at least the app will open. see from there if you can do anything else.

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