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ItsGibbzy123's avatar
ItsGibbzy123
Newcomer
19 hours ago

I've Lost access to my old Email.

I've lost access to my Old EA email and im trying to link my Steam to my New EA Account however its saying that my old EA is linked to steam. I cant unlink it from steam and cannot access it from EA. I was wondering if there is a way to somehow unlink EA from my steam account?

Im stuck in a massive loop as i cant Forget Password as it goes to my old Email.

I need a EA Staff to do it for me, i can hand over details to prove it that its my old account/email and my steam account. (unless there is a way that i cant find ive looked for hours)

3 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    19 hours ago

    Hi there. You can find articles for help with EA Accounts here. There also is a contact us button at the bottom of the page so you can open a case with an advisor.

  • 28t2ayveerh3's avatar
    28t2ayveerh3
    Newcomer
    17 hours ago

    nobody ever responds to the cases, so you likely won't hear from an advisor. Instead, you'll receive an automated email telling you to just go to an ea support article. Oh and you cant reply to the email because it isnt even monitored. Fantastic.

     

  • ItsGibbzy123's avatar
    ItsGibbzy123
    Newcomer
    2 hours ago

    I have a feeling its going to be like that. Its nothing an article can help i need actual staf assistance to do it from their end which is ANNOYING. But i've opened a case, will see how good these guys are i guess.

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