Forum Discussion

kalorik97's avatar
kalorik97
New Novice
27 days ago

Can’t link my ea account with my psn account

when i want to link my ea account with my psn account i get a notification that my psn account is already connected with a ea account that i dont know.  I can only see the first two letters of the account but it does’nt sounf formiliar to me, i can i reslove this cause i just battlefield 5 to play with my friends but i can’t play it now. Hopefully i get a solution for this

7 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    26 days ago

    Hey there. You'll need to get that other account unlinked. However, you won't be able to link another PSN ID since an EA account can only have one of each platform account linked in its lifetime. More information on linking accounts can be found here. You also can open a case from that page by clicking on the contact us button at the bottom to see if an advisor can assist.

  • kalorik97's avatar
    kalorik97
    New Novice
    26 days ago

    Hello, how can i unlink that other account without know the mailadres, its not mine. There is no button to speak a advisor

  • kalorik97's avatar
    kalorik97
    New Novice
    26 days ago

    The mailadres = bd*****@disabled.ea.co

    how can i unlink it?

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    26 days ago

    Try choosing "Update EA Account" as the topic to see if the option for chat shows up.

  • kalorik97's avatar
    kalorik97
    New Novice
    26 days ago

    I just tried it now and i didn’t get the option for chat

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    26 days ago

    You'll need to submit a case by email then if the chat option isn't available. You should see that when hitting the "Contact us" button at the bottom of this page.

  • kalorik97's avatar
    kalorik97
    New Novice
    25 days ago

    I have already did that earlier this on sunday i think and until today i didn’t get a answer. I have send a case again just now

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