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REIS-Burakan's avatar
REIS-Burakan
3 years ago
Solved

"low on disk space" or "out of disk space" (EC:10602) error in EA app

Even though I have enough disk space both for the game and the application I get this warning constantly whenever I try to install the game. I couldn't find any solution to my problem neither in your forum or any other forum so I hope you can help. You can see the error in the image. 


Things i have tried;
1- Clear Cache
2- Removed EA App
3- Removed BF2042 and Re-download 

None them fixed it.

Thanks for the help. 

CM edit: title.

bug
mac
pc
  • EA_Leeuw's avatar
    EA_Leeuw
    2 years ago
    Accepting as solution for visibility purposes only

    Hi everyone,

    For the people who continue to experience this issue, despite knowing for sure that you have enough disk space, please provide the following:

    • EA app Error Report ID - Please share this Error ID with us here in the thread.

    • DxDiag of your PC - This will show a more clear picture of the available storage on your system.

    • When sharing this information, please also mention the following:

      • Do you maybe know if you have installed the game(s) that is giving this error on a separate hard drive other than C, like a D drive or an external hard drive for example?

    Thank you.

125 Replies

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  • LuCkyLuCkK_Yy's avatar
    LuCkyLuCkK_Yy
    2 years ago

    51f5941f-fa1e-4e35-b96f-99f399cc4bd8

    The game i'm trying to download is 90GB which is star wars battlefront II, but, i'm trying to install it on my external hard drive which is 112.76GB.

  • LuCkyLuCkK_Yy's avatar
    LuCkyLuCkK_Yy
    2 years ago

    Um... Fixed my issue! Just delete the old EA App folder in the following: C:\Program Files\Electronic Arts\EA Desktop

    Good game guys!

  • putyaputy's avatar
    putyaputy
    2 years ago
    @LuCkyLuCkK_Yy

    Cause of error (presumably):
    The EA App is automatically installed on the C drive, it is not possible to change this in the installer. Presumably, the EA App only checks the free space of the drive it is installed on. Whether the game is already installed or not, if there is not enough space on that drive, it will show this error.

    Solution:
    Use PowerShell to install the EA App on a drive that has enough space. (I don't know what "enough" is.) Open PowerShell, then first navigate to the installer folder using the cd path command, where "path" is the full path (e.g. C:\Downloads), then use the code below to install the EA App in a location suitable for you, where there is enough free storage space.
    .\EAappInstaller.exe /i DefaultInstallFolder="D:\Games\EA Games"

    Code Source: https://www.reddit.com/r/origin/comments/11n7p3w/how_do_you_change_install_location_of_the_ea_app/

    It solved the problem for me. My C:\ drive was low on space, so I assumed that there must be enough space in the EA App installation location, not the "Install location" set in the EA App.
  • mruoh2a51ynz's avatar
    mruoh2a51ynz
    Newcomer
    11 months ago

    Are you trying to download it or update it. Because I want to download the sims 4 but when I download the EA app, there won't be enough space to get the sims. I have 27GB space. 

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