Mac EA app - "The app crashed unexpectedly" or "Background Services Crashed"

Your Mac model name:  Macbook Air M2, 2022

What version of macOS are you using: macOS Sequoia 15.4.1

Timestamp when the issue first occurred (date/time): 03.05.2025. / 8am

When does the error occur (opening the EA app, starting a game via the EA app, or during gameplay?): opening the EA app, starting a game via the EA app

What is the current version of your EA app (check on how to see this):
*Edit: if you can't open the client, you can't check this. That's okay! -> can’t open it

Please share an EA APP ERROR REPORTER here in the thread: EC:104

I have cleared the cache, deleted all the background applications that may interfere (vpn, antivirus, etc), updated my macbook to its latest version, deleted and reinstalled the app multiple times using both google chrome and safari for downloading.

i have tried everything, but it is not working, though i only turned the sims 4 game off for a short 30min break, and since then it has stopped working.