Forum Discussion
Your Mac model name (NOT Serial Number!)(click here how to see this): MacBook Pro 16 inch, 2023
What version of macOS are you using (click here how to see this): Sonoma 14.5
Timestamp when the issue first occurred (date/time): Tuesday May 14
When does the error occur (opening the EA app, starting a game via the EA app, or during gameplay?): Can't even get the EA App to open. Same issues as others have described, I was forced to get the EA App when I tried opening Sims 4 in Origin, but now I can't play at all. I'm getting the same "The EA App Crashed Unexpectedly" error. I tried reinstalling the EA App 3 times and nothing works.
What is the current version of your EA app (check here on how to see this): Can't open
*Edit: if you can't open the client, you can't check this. That's okay!
Please share an EA app Error Reporter ID here in the thread:
Please share the most recent EA app logs and attach them to your post (check here on how to do this):