Community ManagerCommunity ManagerHello everyone,
Thank you for continuing to report the "The app crashed unexpectedly" and "Background Services Crashed" errors on the EA app for Mac.
We've heard from some players that updating your Mac to the latest macOS version, including incremental updates, can resolve the issue. Additionally, some users have found that a simple restart of their machine helps.
Updating the client
For those still experiencing the problem after trying these solutions, we've released a new version of the EA app for Mac (13.206) that will hopefully address the issue. The EA app periodically automatically checks for updates and will install this version when you next launch the client. However, if the EA app won't boot, you can download the latest version directly from https://www.ea.com/ea-app.
We will also be releasing additional fixes in the coming weeks.
Still experiencing the issue?
Please let us know how things go after trying these steps. If the issue persists, check the first post on page 1 of this thread and continue to provide the requested data.
Thank you.
@EA_리우 I can't speak English, so I use a translator.
How long do I have to wait? I can't play games? There's no feedback. What are you doing? Are you causing this inconvenience to consumers? If it takes time, let me play in Origin. Why did you stop Origin? I've tried all the solutions that people have written here.But it can't be solved!!!!!!!!I want to play Sims this weekend. So please solve it quickly!!!!
