Mac EA app - "The app crashed unexpectedly" or "Background Services Crashed"

Your Mac model name (NOT Serial Number!)(click here how to see this): MacBook Air 13 inch (2020)

What version of macOS are you using (click here how to see this): Sonoma 14.6.1

Timestamp when the issue first occurred (date/time): August 7th noon

When does the error occur (opening the EA app, starting a game via the EA app, or during gameplay?): downloading the Sims4 (for the first time since playing in Origin)

What is the current version of your EA app (check here on how to see this): 13.263.0.5776
*Edit: if you can't open the client, you can't check this. That's okay!

Please share an EA app Error Reporter ID here in the thread:

b53ac7ab-1890-41c4-b0e6-50831a2d7692