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EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
2 years ago

Mac EA app - "The app crashed unexpectedly" or "Background Services Crashed"

Hi everyone, Are you experiencing the "The app crashed unexpectedly" or "Background Services Crashed" on the EA app for Mac? Then this thread is for you. PLEASE READ If you're experiencing th...
mac
technical issues
Bullworth_Queen's avatar
Bullworth_Queen
1 year ago
@EA_Leeuw ""We've heard from some players that updating your Mac to the latest macOS version, including incremental updates, can resolve the issue.""

REALLY?!?! I don't know if you're aware but SOME OF US CANNOT AFFORD THE LATEST VERSION OF EVERYTHING (or even afford to upgrade to a machine that supports Mac OS big sur!!) some of us PEASANTS are stuck with Catalina or older and need a solution for that - can't upgrade to the latest BUT just new enough that Origin is no good 🤯🆘
EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
1 year ago

Hi @Bullworth_Queen,

As mentioned in [ANNOUNCEMENT] The EA app for Mac has arrived!: 

*The EA app for Mac is available for Macs running macOS Catalina or newer.

*Origin for Mac is still available to download for Macs running macOS Mojave or older.

What we mean by "We've heard from some players that updating your Mac to the latest macOS version, including incremental updates, can resolve the issue" is simply that updating your Mac to the most recent version of macOS that your device supports may fix the problem. We're not suggesting that you need to buy a new Mac or make any other major purchases.

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