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winnieboom's avatar
winnieboom
5 years ago
Solved

Missed saves and game configs (EA Desktop + Titanfall 2)

Product: EA Desktop
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Launch Game
When did this happen? (dd.mm.yy hh:mm) 08.07.2021 19:01
Summarize your bug Missed saves and game configs
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Download the game and try to play
What happens when the bug occurs? No saved games and settings
What do you expect to see? Have saved games and settings

‌

Product: EA Desktop
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Launch Game
When did this happen? (dd.mm.yy hh:mm) 08.07.2021 19:01
Summarize your bug Missed saves and game configs
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Download the game and try to play
What happens when the bug occurs? No saved games and settings
What do you expect to see? Have saved games and settings

‌

Hey,

I've downloaded Titanfall 2 from Xbox pass and EA desktop. I changed some settings and played couple levels. After game restart settings and game saves disappeared. I tied to do it many times but result is the same, no saves, no config

bug
mac
pc
  • winnieboom's avatar
    winnieboom
    5 years ago
    @EA_Jason the problem was that titanfall 2 cannot save settings or save games if you have onedrive that backups document folder. I had to turn off backups to be able to play game. Beside that I had to buy the game in origin to check if behavior will be the same. Only after that I found note somewhere about onedrive.

    But it is not all, multiplayer did not work on intel cpu 11th series, to solve it I have to add some os path variables. If you are not going to fix it, at least make a big note about this bugs when run the game. (the same for apex) otherwise it takes a lot of time to figure out a problem. In my case i had also buy a game that was available for me by subscription.

7 Replies

  • EA_Jason's avatar
    EA_Jason
    Icon for EA SPORTS FC™ Team rankEA SPORTS FC™ Team
    5 years ago

    Hi @winnieboom,

    As you said that you changed some settings, could you let me know what settings you have changed?

    I am wondering if you changed the default path for the settings file and the game not being able to find it. 

  • winnieboom's avatar
    winnieboom
    5 years ago

    I changed game settings like resolution, control, etc inside a running game.

    I did not touch any game configs files in filesystem, I even could not find them anywhere, same as saves folder location.

  • EA_Jason's avatar
    EA_Jason
    Icon for EA SPORTS FC™ Team rankEA SPORTS FC™ Team
    5 years ago

    I'm installing Titanfall 2 now, I'll check for you where the folder is with all the settings and saves. 

    When we have found the folder, we can check if it has been set to read only or if something else is going on. 

  • EA_Jason's avatar
    EA_Jason
    Icon for EA SPORTS FC™ Team rankEA SPORTS FC™ Team
    5 years ago

    Alright I just had a look and it did save for me after installing Titanfall 2 via EA Desktop. 

    Keep in mind that the game saves automatically and that you can't save manually. I completed the tutorial and started some of the first mission, then I exited the game and loaded it up again, and started where I left the game, so all seems good. 

    I also had a look where the saves are, but it's under My Documents > Respawn > Titanfall2, it could be that you have to click on your username instead of on My Documents. @winnieboom 

  • winnieboom's avatar
    winnieboom
    5 years ago
    @EA_Jason the problem was that titanfall 2 cannot save settings or save games if you have onedrive that backups document folder. I had to turn off backups to be able to play game. Beside that I had to buy the game in origin to check if behavior will be the same. Only after that I found note somewhere about onedrive.

    But it is not all, multiplayer did not work on intel cpu 11th series, to solve it I have to add some os path variables. If you are not going to fix it, at least make a big note about this bugs when run the game. (the same for apex) otherwise it takes a lot of time to figure out a problem. In my case i had also buy a game that was available for me by subscription.
  • EA_Jason's avatar
    EA_Jason
    Icon for EA SPORTS FC™ Team rankEA SPORTS FC™ Team
    5 years ago
    @winnieboom Aaah OneDrive, I've seen that happen before in multiple games and I'm glad to see that you figured it out.

    What's the bug where it doesn't work with the 11 series Intel CPU and what did you have to change? I'm not sure that I heard about that before.
  • winnieboom's avatar
    winnieboom
    5 years ago
    @EA_Jason Add a new system variable in windows advanced system settings

    Variable name: OPENSSL_ia32cap
    Variable value: ~0x200000200000000

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