Missing purchase
I made a purchase of packages for The Sims 4 on January 25th and until now it does not appear in my game. I have been in contact with EA via email for 1 week but no one solves anything and they alway...
Forum Discussion
EA_Solaire
Community Manager
Community ManagerHello,
Please look over the transaction for this purchase on your account's order history. Is the status showing as completed, processing or failed?
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