Forum Discussion

Newcomer

2 days ago

My account got stolen and get ban permanently

My account got stolen by some random people and my account get ban permanently because of this random person. My account got hacked on October 7th, 2025, and also got banned at the same time. I creat...

technical issues

EA_Lanna

Community Manager

2 days ago

Hi andrewalexclicko,

We can't look into account issues through the EA Forums, but our Terms of Service team handles bans and suspensions.

Get in touch with our support team by sending in a ban appeal. They will do their best to investigate this and get back to you about the ban.

- EA_Lanna

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Forum Discussion

My account got stolen and get ban permanently

EA app Technical Issues & Bugs

Ea hata

you're doing nothing

can't buy any subscription nor buy any game

game my sims game and sims packs are not working properly

Discord Connection Error