Forum Discussion

hawtsausskibibi's avatar
hawtsausskibibi
12 months ago

My download is endlessly stuck on "preparing".

I've tried everything, cleaning the cache, redownloading the EA app, updating it, repairing it, freeing up memory. Anything I could think of (and what I was able to find on the internet). Nothing ...
installation
mac
pc
zvwwejlap25g's avatar
zvwwejlap25g
Newcomer
8 months ago

I’ve only ever downloaded sims on my ps5 but want to on my 2017 Macbook Air. I have got it downloading to a flash drive but it won’t get any further then 2% and saying preparing for the past 3 hours. 

  • b0a3qdnu861b's avatar
    b0a3qdnu861b
    7 months ago

    I have the same issue… did you find a solution?

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.8,136 PostsLatest Activity: 4 months ago