Forum Discussion
109e5be777c40894
8 months agoNewcomer
Hello to the EA Community. I am new to the EA App, and yesterday at night, i bought Abox game pass to download some games i like, starting with F1 24. I was requested to download the EA App, so i did. Once i start to download the game, i see that it goes to 2%, then is stuck on that 2% and says "Preparing". I wanna know what's the problem with it.
- EA_cuervo8 months ago
Community Manager
Hi there,
We have a helpful article that might help you in this case: Games that won't download, install, or load in the EA app.
Please check the steps in that article and let us know if you have any questions,