Forum Discussion
1 year ago
@EA_cuervo yes, from ea app but I can't find it and i have one account only
SansGelatine
EA app Team
1 year ago@fc69863b921785a1 Sorry you're having issues, I am taking a closer look.
It seems that your xbox account was unlinked from your EA account which led to this game being removed, as it's linked to your xbox account. Can you try linking the account you used before and seeing if it appears?
- 1 year ago@SansGelatine thank you for your answer
the game disappeared before unlink xbox account and Xbox account was my friend's account- SansGelatine1 year ago
EA app Team
@fc69863b921785a1 In your account history you only have one grant for FC25 and it was from this account link. If you purchased the game separately do you have an email invoice or receipt?- 1 year ago@SansGelatine my game was fc24 , I never played FC25 and I can't find my email invoice I purchased it from along time