Forum Discussion

Rising Newcomer

29 days ago

New Game Won't Load After Preorder of Royalty & Legacy

After preordering the new pack, when I go to start a new game, I get an error that uninstalled packs are downloading in the background and it crashes the game. I don't have any packs installing in th...

crashing

error code

crinrict

Hero+

29 days ago

Hi jamieleeshimmers

sounds like an issue with the app so this might be moved out but for now, could you please provide the following info:

Are you on PC or Mac ?
Any mods/cc in your game ?

KERRYKELLY123
Seasoned Traveler
27 days ago
I am having the exact same issue. I'm on a PC. On a brand game (no mods) the first thing I see is this pop up error about the new pack not ready for installation (the exact words Jamie used in their post) The below error comes up right after closing the game...a similar one happens upon trying to enter a new game.