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jo_mellowyellow's avatar
jo_mellowyellow
Rising Rookie
10 months ago
Solved

No internet connection - nothing works & have tried everything.

For the last few weeks, EA App for MAC has been unable to go online. I've still been able to play The Sims 4 and buy/download expansion packs. Since the update, I was been stuck at 2%. I deleted and ...
mac
  • jo_mellowyellow's avatar
    jo_mellowyellow
    5 months ago

    Solved - I had to delete my mcafee anti virus. That literally sold everything. I don't know why or if other antivirus software will have the same impact?

inesmro's avatar
inesmro
Seasoned Newcomer
9 months ago

Happens the same to me. Just sent a report. It happened a few months ago and got resolved spontaneously, but now it's not working anymore. The update download gets stuck at 1% for a few seconds and then the error message appears. 

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