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Hi @FulMetalPanda can you try to put your device in a Clean Boot and then launch the game? If this error continues, would it be possible to get a DxDiag?
- EA_Illium3 years ago
EA Staff (Retired)
Hi @MagenZion @FulMetalPanda We've seen this message recently with a few titles.
To confirm has the Origin client been completely removed from your device and is EA app fully installed?
- 3 years ago@EA_Illium Correct, I reformatted my SSD (the only storage device in my PC) about 2 weeks ago so it has never had Origin and the EA app is fully installed.
Thanks! - 3 years ago
@EA_Illium Correct, only the EA App is installed. I attempted to download a fresh version of the Origin client, but I was unable to do anything as the only option it gives is to download the EA App. I completely removed Origin and restarted my PC, but was still unable to launch the game with the EA App.
- 3 years ago
Same problem here. Origin wasnt installed, only EA App.
Tried everything … clean boot, uninstalled the game and EA App and reinstalled both, cleared cache of EA App.
Tried to use origin which didnt work, cause of that "switch to EA App" popup.
Someone mentioned, in an other post (different game), to try an older origin version (10.5.104)(there is no "switch to EA App" popup), and disable "automatic update", which worked.
- EA_Illium3 years ago
EA Staff (Retired)
Hey @DlNONUGGET @FulMetalPanda @bqron
I wanted to check I saw another player mentioned in relation to this error with another title. Can you check that 'run as admin' is disabled from the desktop icon's windows properties screen and check if the same error pops up?
If it continues to happen, can we test a new user account?
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