Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Launch Game
When did this happen? (dd.mm.yy hh:mm) 11/02/23
Summarize your bug I click to launch it gives me the error " Your game failed to launch. An error on our end caused your launch to fail. Try again a little later".
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Try to launch anthem?
What happens when the bug occurs? My game doesnt launch
What do you expect to see? I dont have to switch to the EA app and I can play my games.
I have tried the following:
Reloaded EA app page
Ran EA App as administrator
Cleared EA App cache via EA App Recovery as administrator
deleted the game exe file and redownloaded it
Uninstalled EA app using Revo uninstaller and reinstalled EA app
Uninstalled the game and reinstalled the whole game.
All of which has not worked and now I am irritated at the lack of work that has been completed from the beta of the app you forced me to join from origin.
OK i was just as frustrated as all of you and had multiple games that didn't run on ea app. By accident i figured out that i had double firewalls that were preventing game from connecting. IDK what everyone has but i had zone alarm and avg. I had to set ea desktop app and individual games not working in zone alarm. I also had to add exceptions under avg to point to ea desktop and either individual games or origin install folder which affected all games. if you have avg you need to click computer then gear icon for settings then general tab then exceptions and browse to folders you need. Full disclosure my star wars squadrons and battlefield 5 will still not go online but game will start. but anthem is working. I hope this helps. good luck
Yeah still not working for me. I tried turning off my firewall. Still the same error as the OP of the thread. I have the Legion of Dawn version, I bought it digitally through Origin a few months after the release.
Still problem here, i contact then over chat. And first time they change my game edition to starter i have legion of dawn edition which i got from rtx 2080 promotion. When they change it, it worked normaly, but after few days for some unknow reason game change back to legion of dawn and again same problem. I contact them AGAIN, explain everything, and they basicly said we cant do anything, we will report to other departmen, well there is no department for Anthem... so we cant play Anthem, because they dont want even look into fix. What a * joke
