Pack stuck on preparing in EA App for Mac
I have a Mac but Origin keeps telling me to upgrade to the EA app, even though there isnt one for mac, I havent been able to play ANY of my games when i did update, and they have been 'preparing' to ...
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I uninstalled them, and then went into the files and brought them to trash and then emptied the trash, I was trying to play the sims 4 but when trying to download a pack, it has been stuck on preparing to download for 2 days and it wont allow me to play while the pack is ownloading, so i tried pausing the download or canceling it but it also wont let me do eaither of those
@hazelg27
Thanks. Which pack is it?
Can you please run the EA App Recovery tool - open EA App and click on Help > App Recovery in the Apple menu bar. If that doesn't work we'll try a manual reset/recovery.
Thanks. Which pack is it?
Can you please run the EA App Recovery tool - open EA App and click on Help > App Recovery in the Apple menu bar. If that doesn't work we'll try a manual reset/recovery.
I currently have a similar issue.
My Sims 4 game and all of the add-ons were working perfectly on Origin, after i migrated to EA app, the app has now gotten stuck on "Preparing Download" for one of my add-ons. I have tried EVERYTHING, from app-recovery, clearing cache, restarting, uninstalling, re-installing. Please could you maybe share how to do a manual restart/recovery on my macbook?
The Sims 4 Seasons
