packs not showing up in EA and sims 4

Question

i bought the get to work and my first pet packs, and they haven't been installed.. i have no idea whats going on, i even repaired sims 4 and tried to download the packs from add ons, is this a glitch or smth ??? other players have had the same issues as of today - let's get whatever this is fixed as soon as possible please

i want my money back if this LITTLE issue isn't going to be fixed soon.

5xubwiyhqp39 · Answer

I had the same issue a few days ago, what worked for me was logging into my ea account in my browser, going to my account settings changing my region and saving. I dont know why but after doing that and restarting the ea app the sims 4 packs I had bought showed up and I could download &amp; play them

ea_solaire · Answer

Hi phmewtot0p40&nbsp;
If you check the order history on your EA account for this transaction, what are you seeing there?&nbsp;

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packs not showing up in EA and sims 4

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