Forum Discussion

1 year ago

Payment EA app

“We have not been able to verify your credit or debit card. Please check the information you entered and try again. You can also use another credit card or another payment method or contact your card issuer or bank.”

I have such an error for several hours I can not make any transactions, EA support as usual does not want to help claim that with them everything works, I used several other cards of different issuers revolut etc but none works, I even contacted the bank at them also everything works.

technical issues

3 Replies

Replies have been turned off for this discussion

mafiozo55
1 year ago
When I try to add a card directly through EA's website I get an error
“We are unable to process your request. Credit card verification failed.”
Nikicha100
Newcomer
6 months ago
Did you work it out eventually
EA_Leeuw
Community Manager
6 months ago
Hi all,

I'm going to close this thread to stop it from being necro'd.

If you're experiencing the same or a related problem or want to start a new discussion, please create a new topic or respond to a more current thread.

Thank you.