Community Managerthis user - https://answers.ea.com/t5/user/viewprofilepage/user-id/40699340 - suggested downloading the EA Installer from the website (https://www.ea.com/en-gb/ea-app). When you try to open the installer it should come up with a message saying you already have the app, but there is an option to "Repair" the app. Seems to have worked for me!!
I also get this problem... launch EA App. Nothing happens. Launch it a second time, and the blank window appears.
The ONLY way I have solved this is to:
Uninstall the app using Windows Add/Remove. This doesn't fully uninstall.
Check the services. There's a background EA service which is "Stopping" but will not stop. Disable that service.
Reboot.
Then fully delete the EA and Electronic Arts directories.(The uninstaller did not remove these.)
The, use CCleaner to delete the EA registry entries. (Again, the uninstaller did not remove these.)
Now, you can reinstall the app using the downloader from the EA web site.
This is 20 minutes of effort - every time you want to play something you've purchased from EA.
