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EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
10 months ago

PC EA app - "The app crashed unexpectedly" or "Background Services Crashed"

Hi everyone, A new update, v13.188, has been released for the EA app on Windows. This update seems to include a fix for the "The app crashed unexpectedly" or "Background Services Crashed" error on...
pc
technical issues
EmmaCothran99's avatar
EmmaCothran99
11 months ago

My EA App keeps crashing I cant even get to the main page. Ive been trying all day uninstall reinstall run as app admin clear cache nothing works, i already have learned to work around the blank screen using a screen reader but now i cant even open the app. Im considering just deleting account i reported the blank screen crap months ago and nothing was done. I suspect they wont do anything about this either and because i uninstalled i would have to log back in but i cant get passed the crash to do that. Sorry about the rant, someone please help

EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
11 months ago

@EmmaCothran99 

Try these troubleshooting steps, thanks.

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