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EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
10 months ago

PC EA app - "The app crashed unexpectedly" or "Background Services Crashed"

Hi everyone, A new update, v13.188, has been released for the EA app on Windows. This update seems to include a fix for the "The app crashed unexpectedly" or "Background Services Crashed" error on...
pc
technical issues
georgiamoon05's avatar
georgiamoon05
11 months ago

Hey, can someone please help me,

I went to play my sims 4 today but when I went to click on my EA app on my desktop, it came up with, "app crashed unexpectedly", it then prompted me to restart the app, which I did, then it would say it is connecting, but then the "app crashed unexpectedly" again, and it keeps doing this everytime I try to get into the app.

I have tried uninstalling and reinstalling the app but the problem still proceeds.

Just to clarify I am playing on Windows 7 and my EA name is georgiamoon05.

Can someone please help me resolve this problem ?

LottySims's avatar
LottySims
11 months ago

I have same problem.

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