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EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
2 years ago

PC EA app - "The app crashed unexpectedly" or "Background Services Crashed"

Hi everyone, A new update, v13.188, has been released for the EA app on Windows. This update seems to include a fix for the "The app crashed unexpectedly" or "Background Services Crashed" error on...
pc
technical issues
SneezeKnuckles's avatar
SneezeKnuckles
2 years ago

Hi

my EA app has decided not to run anymore. Every time I try to open it, it opens a window with a error message, saying something went wrong.

So far I have tried to restart the PC (several times), repair the app, clear the app cache and de- and reinstalled the app (several times).

No luck so far. I've seen this be an issue for multiple players in the last months

Do you have any tips to try or estimates as to when this bug will be fixed?

thx

aestone87's avatar
aestone87
2 years ago

Same thing happens to me. I've tried everything, repaired the app, cleared the cache, rebooted, reinstalled, everything. And EA just ignores all my requests, emails, tweets, everything. EA doesn't care about its users. 

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