Community ManagerSame issue - EA crashed unexpectedly over and over while I cleared the catch, checked drivers, C++, and other things with no joy. So I tried uninstalling and reinstalling EA app and it gave me trouble reinstalling.
I used Revo Uninstaller - which worked great for getting EA app to uninstall completely so that I could install it again. Though, that did nothing for the original crashing issue. At least I have it installed... and sitting there... crashing repeatedly... and being annoying.
@LeslieChenze I also spoke to 4 EA advisors, they just keep sending me the same link to run a clean boot. I have already done that and many other things! In the end I am just being told to wait. This is just absolutely ridiculous...Never have I known such a poor service, lack of communication and interest in their customers.
@LovelySakuraDoll I don't think the problem is cause by us, the users. Even though I did the steps you mentioned, the problem was not solved either. This is a problem that occurred after the last update. I hope it gets resolved quickly. It's been 4 days.
@710lvp2dkdom yes, since so many of us have the same issue, it has to be a problem from their side. I am just shocked that EA is not communicating with us. We have to chase them for everything, and when we do speak to someone, they just request us to reformat our PC's or just simply wait...
All fingers crossed if enough of us complain and keep raising the issue, they will actually start looking into this!!
