Forum Discussion

EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
10 months ago

PC EA app - "The app crashed unexpectedly" or "Background Services Crashed"

Hi everyone, A new update, v13.188, has been released for the EA app on Windows. This update seems to include a fix for the "The app crashed unexpectedly" or "Background Services Crashed" error on...
pc
technical issues
94765f23b2427e2's avatar
94765f23b2427e2
11 months ago

I've been having this problem since yesterday. Every time I launch the EA application I get a dialogue that states "The app crashed unexpectedly". I've tried uninstalling, and reinstalling to no avail. I've also manually cleared EA things in local appdata. I've done the crash reporter, details are below. Please halp!! (Help too)

Report ID:

e39c05c6-6082-4e8e-94bd-1c302ae013ff

VidgeValker's avatar
VidgeValker
11 months ago
@94765f23b2427e28 I am having exactly the same problem. EA launcher crashes at startup or anytime I try to sent a crash report. The update that caused my issue was 04/15/2024.

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.6,921 PostsLatest Activity: 5 minutes ago