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EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
10 months ago

PC EA app - "The app crashed unexpectedly" or "Background Services Crashed"

Hi everyone, A new update, v13.188, has been released for the EA app on Windows. This update seems to include a fix for the "The app crashed unexpectedly" or "Background Services Crashed" error on...
pc
technical issues
LovelySakuraDol's avatar
LovelySakuraDol
11 months ago

@Narayen @EA_Leeuw 

Thank you for the below. I had to run the update manually (updated app version: 13.188.0.5701).

I can now log into the app again. Finally after 1 week. Thank you ever so much!!

Awsomeninja's avatar
Awsomeninja
11 months ago

how do you manually update ea app?

  • Narayen's avatar
    Narayen
    Legend
    11 months ago

    Hi @Awsomeninja 

    I show you how to do it in the screenshots.

    Or

  • debbylosa's avatar
    debbylosa
    11 months ago
    @Narayen it worked, I updated manually
    Thank you!!!🩵
  • Awsomeninja's avatar
    Awsomeninja
    11 months ago

    cheers, very helpul👏👏😆

  • 710lvp2dkdom's avatar
    710lvp2dkdom
    11 months ago

    It really worked. It was fixed when I updated it manually. After 1 week, I can now play. Thanks a lot. @Narayen 

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