Forum Discussion

Community Manager

3 years ago

Potential Workaround - Missing Download Button

Hi everyone, We've been investigating the reports we've seen where there is no Download button when viewing a game in your Collection. It looks like this may be related to ad-blocking or DNS...

bug

mac

FeliciaSerenity

2 years ago

Yes I completely uninstalled Sims 3 and the reinstalled and it downloaded and installed the packs I had purchased which I couldn't download. It's a headache and a half but this is how I got it to work.