Pre-order download error on old purchase
Whenever I try to go download my expansion pack it says preorder problem but I have downloaded it in the past. I have never seen this before and I'm confused on why this is happening.
[CM - Edit...
Forum Discussion
do you have any other suggestions i can try
EA_Mako
Community Manager
Community ManagerHey @Minihelper3,
If you're still not seeing any change in your order history and aren't aware of any changes to an older transaction such as a chargeback, it would be best to get in touch with support.
They should be able to take a look at the transactions from their end and discuss any related issues more than we'd be able to do here on the public forums, thanks!
