problems launching
after the update last weekend i tried to open my game and this kept popping up. I signed into it with correct email and password and it disappeared. However, when i went back onto the ea to play the ...
Forum Discussion
EA_cuervo
Community Manager
Community ManagerHi there,
You can try to delete your License and Temp files to fix this:
Delete EA License Files:
- Make sure the EA app is closed.
- Press the Windows key and "R" at the same time.
- Type or copy and paste "%ProgramData%\Electronic Arts\EA Services" (without the quotes) into the new Window > ENTER
- Delete all files in the "License" folder.
Please clear your temp files:
- Press the Windows key and "R" at the same time
- Into the new window, type or copy & paste: "%temp%" (Without the quotes.) > hit "ENTER"
- Your Windows Explorer should have brought you to the "C:\Users\>your user name<\AppData\Local\Temp" folder. > Delete all files and folders in it.
- (If some files or folders can't be deleted, reboot and try again.)
Let us know if that helps,
