Forum Discussion
EA_cuervo
Community Manager
11 days agoHey there, I'm sorry to hear you're having trouble completing a purchase in the EA app.
If the window is not loading, please try clearing the EA app's cache. In case it's not accepting a specific payment method, you can find troubleshooting steps for payment issues here.
I hope this helps.
EA_cuervo
Community Manager
6 hours agoHi there, I'm just checking whether you've managed to get this sorted. Let us know if you still need any help.