Purchased game/DLC available on Origin but not the EA app

Hey everybody,

Since Origin is no longer available and no longer supported for Windows (only the EA app is currently available for Windows), we've decided to close this topic.

Make sure you're logged in with the correct EA account!

If you believe that you're missing games or downloadable content (DLCs) in the EA app that you previously had in Origin, it's crucial to confirm that you're signed in with the correct EA account in the EA app before proceeding to contact Customer Service Team for additional assistance. Taking this simple step will help streamline the support process and ensure a smoother resolution to any issues you may be facing.

Some additional helpful info and possible troubleshooting steps

Find games that are missing from your EA app Library

How to find your missing in-game content

If you cannot log in to your EA account

If you cannot log in to your EA account, please visit our EA Help article to learn more about how to log in to your EA account.

Thank you for your cooperation!