Forum Discussion

Community Manager

Re: Discord Connection Error

Hey @xizac,

What kind of issues are you experiencing when trying to connect Discord to the EA app?

Remember this:

"You can unlink your platform accounts from your EA Account if you want to link them to a different EA Account, as long as that EA Account has never had the same account type linked to it before in its lifetime.

That means if you unlink an Xbox gamertag from your EA Account, you can’t link a different Xbox gamertag to it in the future."

More information can be found on our website: https://help.ea.com/en/help/account/unlink-gaming-accounts-from-ea-account/.

7 Replies

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Anonymous
3 years ago
Approved
I recently Created another account and it says “Unable to link discord to ea app” which is really concerning
EA_Leeuw
Community Manager
3 years ago
@xizac, alright, so you unlinked your Discord from an EA account and now you want to link it to another, fresh, EA account that didn't have a Discord linked to it in the past, right?
Anonymous
3 years ago
Approved
No, Just a new fresh discord account linked up.
I am not sure Why this keeps happening?
EA_Leeuw
Community Manager
3 years ago
@xizac, oh, so you're trying to connect a new Discord account to same same EA account where you previously also had a Discord account connected to?
Anonymous
3 years ago
Approved
Yes 🙂
EA_Leeuw
Community Manager
3 years ago
@xizac, ah alright, I'm afraid that not possible, as I've mentioned in my 1st reply in this post.
louisgb
2 years ago
but why
rinks361
New Novice
3 months ago
Three years later and this is STILL an issue??? My Discord name changed when they did the whole name swap thing and now even though it's the same account, email and password, I can't connect to EA because it thinks it's a WHOLE NEW account when it isn't... Seems like if we can disconnect/unlink our accounts, then this should clear the "user has an account already" flag as well.