Forum Discussion

EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
3 years ago

Re: Discord Connection Error

Hey @xizac,

What kind of issues are you experiencing when trying to connect Discord to the EA app?

Remember this:

"You can unlink your platform accounts from your EA Account if you want to link them to a different EA Account, as long as that EA Account has never had the same account type linked to it before in its lifetime.

That means if you unlink an Xbox gamertag from your EA Account, you can’t link a different Xbox gamertag to it in the future."

More information can be found on our website: https://help.ea.com/en/help/account/unlink-gaming-accounts-from-ea-account/.

7 Replies

Replies have been turned off for this discussion
  • Anonymous's avatar
    Anonymous
    3 years ago
    Approved

    I recently Created another account and it says “Unable to link discord to ea app” which is really concerning

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    3 years ago
    @xizac, alright, so you unlinked your Discord from an EA account and now you want to link it to another, fresh, EA account that didn't have a Discord linked to it in the past, right?
  • Anonymous's avatar
    Anonymous
    3 years ago
    Approved

    No, Just a new fresh discord account linked up.

    I am not sure Why this keeps happening?

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    3 years ago
    @xizac, oh, so you're trying to connect a new Discord account to same same EA account where you previously also had a Discord account connected to?
  • Anonymous's avatar
    Anonymous
    3 years ago
    Approved

    Yes 🙂

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    3 years ago
    @xizac, ah alright, I'm afraid that not possible, as I've mentioned in my 1st reply in this post.
  • rinks361's avatar
    rinks361
    New Novice
    3 months ago

    Three years later and this is STILL an issue??? My Discord name changed when they did the whole name swap thing and now even though it's the same account, email and password, I can't connect to EA because it thinks it's a WHOLE NEW account when it isn't... Seems like if we can disconnect/unlink our accounts, then this should clear the "user has an account already" flag as well. 

Featured Places

Node avatar for EA app Technical Issues & Bugs

EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.Latest Activity: 1 hour ago
8,801 Posts