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xizac's avatar
xizac
3 years ago
Solved

Discord Connection Error

Hi! I have an issue with discord not connecting to EA after I unlinked my discord account and many people are having the same issue. I'm getting really concerned because nobody is helping about it no...
bug
mac
pc
  • EA_Leeuw's avatar
    EA_Leeuw
    3 years ago
    Hey @xizac,

    What kind of issues are you experiencing when trying to connect Discord to the EA app?

    Remember this:

    "You can unlink your platform accounts from your EA Account if you want to link them to a different EA Account, as long as that EA Account has never had the same account type linked to it before in its lifetime.

    That means if you unlink an Xbox gamertag from your EA Account, you can’t link a different Xbox gamertag to it in the future."

    More information can be found on our website: https://help.ea.com/en/help/account/unlink-gaming-accounts-from-ea-account/.
EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
3 years ago
Hey @xizac,

What kind of issues are you experiencing when trying to connect Discord to the EA app?

Remember this:

"You can unlink your platform accounts from your EA Account if you want to link them to a different EA Account, as long as that EA Account has never had the same account type linked to it before in its lifetime.

That means if you unlink an Xbox gamertag from your EA Account, you can’t link a different Xbox gamertag to it in the future."

More information can be found on our website: https://help.ea.com/en/help/account/unlink-gaming-accounts-from-ea-account/.
  • xizac's avatar
    xizac
    3 years ago

    I recently Created another account and it says “Unable to link discord to ea app” which is really concerning

    • EA_Leeuw's avatar
      EA_Leeuw
      Icon for Community Manager rankCommunity Manager
      3 years ago
      @xizac, alright, so you unlinked your Discord from an EA account and now you want to link it to another, fresh, EA account that didn't have a Discord linked to it in the past, right?
      • xizac's avatar
        xizac
        3 years ago

        No, Just a new fresh discord account linked up.

        I am not sure Why this keeps happening?

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