Re: EA ap Background Service keeps running while EA app is stopped

@ATFGunrsimple fix - WIN+R services.msc find the EA service whatever its name is, right click> PROPERTIES> set run status to manual > APPLY / OK.

That is how you take control of a service even if its a system file.

Ill even throw this out, if you knew just HOW MUCH data actually gets passed around as a Service without you even knowing.  Probably would not even use a PC or a Console,  your own phone whether its iOS or Android does the exact same thing.

Just being here on the forums - megabytes of data is transfered autonomously without you knowing, unless you are verbose logging with a protocol monitor or network monitor like wireshark, you must have massive amounts of space to waste on such logs.

Do you use automatic Updates for your games?  If yes,  stopping that service stops automatic updates.  along with a few other things, like being able to be invited to a game or joining a game before launching. 

Thanks for the feedback about this, @ATFGunr @AOD_CapStar362.

Hi all,

Yes, it looks like a change was implemented in the EA app that now completely kills the BackgroundService process around a minute after the EA app has been closed.

I just tested this and the service does NOT close. In fact it is using a certain amount of my bandwidth as I write. The EA app was closed 90 minutes ago.

so is this service being used to collect user data and  PII.

the service does also run when the xbox app runs (in background), so if you have it all set on the EA App (disable all relevant settings as shared in this thread), and you close the xbox app, within one min. the ea service will close.

The only thing that concerns me is that i cannot link eabackgroundservice to internal gpu (laptop) even though you set that up correctly on Windows & Nvidia Settings. Imagine draining your battery as it activates your (high end) gpu..

This issue has not been fixed. The service does not stop after exiting the EA app. It continues to run in the background.

I'm just commenting to keep this issue open since it has not been fixed.

I see EA still hasn't done anything about this. Quelle surprise. I accidentally opened the app earlier today and found this thing still running in the background minutes later after closing everything else down.

I don't think there is any difficulty to resolve this problem by EA such a big Gaming company.

It is just atitude problem to react correctly. I saw there was a community office who responsed to this thread but then ... no more repsonse.

I think the issue here is less what it's doing, and more why can't we just make it stop.  I have it running in my background tasks right now.  Can't launch EA app.  Can't end the background service, either, it just won't stop running.  I have gone into task manager and right click>end task at least 10 times now and it persists.  I have never seen this with any other background process, and it frankly should not be allowed to happen.

I think the main issue here is not what the service does more the fact that it's continuously running in the background even when the EA App is completely closed.

It totally puts me off using the EA App.

Which is a contradiction to what was said earlier, which was that the service stops running a minute after the app itself is closed. According to what you're now saying and speaking from experience, that clearly wasn't and still isn't true. When I shut the app down I want all the processes to stop with it. Nothing about the service is so important that it needs to be running in the background all the time. I can't even check if it's still running nor close it down from the icon tray. I have to chase it down in Task Manager.

Either it closes itself down, which was stated earlier, or it doesn't, in which case we were mislead. I am so tired of businesses thinking my computer is theirs to do with as they please.