Community ManagerHey @Pekmez-Pita,
Please see our post about "The EA app Background Service and how it's being used" to learn more about why it might (sometimes) still be running in the background, without the app itself being fully active.
Thanks.
Dear EA Communtiy member: Seen from my own ICT professional and legal point of view:
I think EA customers have asked and waited long enough for EA to re-designed this privacy invading behaviour of their "APP"
How about taking a whole fresh and different approach and collectively begin to report this unwanted, undocumented, untransparent malicious
malware/spyware like DESIGNED! "EAP-APP" behaviour to the propper legal, computer-security and privacy respecting authorities around the world?
A - In the EU I guess this kind of "APP-behaviour" violates a lot of GDPR dataprotection guidelines and laws:
Links to relevant resources:
- https://gdpr.eu/what-is-gdpr/
- https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX%3A32016R0679
B - Contact the local "Cybercrime Fighting division of your own governments" ?
- https://www.ic3.gov/
- https://www.interpol.int/Crimes/Cybercrime
- https://www.europol.europa.eu/crime-areas-and-statistics/crime-areas/cybercrime
C - How about getting EFF and WIRED attention for this?: (i'm sure they love a good data privacy r*ping story)
- https://www.eff.org/
- https://www.wired.com/
Question: Is anyone here old enough to remember the Sony Rootkit case?
- https://en.wikipedia.org/wiki/Sony_BMG_copy_protection_rootkit_scandal
- https://www.csoonline.com/article/553369/sony-bmg-rootkit-scandal-10-years-later.html
NOTE: "We The Gamers" - bought our games back in the days with a perfectly working Origin launcher that we could fully adjust and control:
EA now has decided - without! our! consent! - to kind of (socially) "hack" OUR OWNED COMPUTERS and thereby force us to give up our original launchers and start to use their buggy EA_APP ? Now tell me - on how many fronts (legally, technically, ethically, options 4,5,6) does this breach computer security and consumer-protection law(s)?
"We The Games" need to start playing this EA-APP modification game at an entirely different level folks...
@EA_Leeuw "(sometimes) still be running in the background" again isn't true from what I've experienced, nor does it need to be doing that at all even if it were. I've never seen it shut itself down of its own accord. That thing runs and hogs resources until you end it by force. If all it's doing is keeping the games and app up to date it could do that when the app is actually running, it wouldn't need to do it in a way that comes across as deliberately surrepticious. I don't think it's unreasonable for people to want control over something running on their system that doesn't want to shut itself off.
Problem is aside from this clearly being some spyware data selling bs bc... why can't the EA app itself update games? if that's what it's for?
The main problem aside from the obvious one is that THE BACKGROUND SERVICES ARE ALWAYS RUNNING, even only a freshly re-launched computer. In fact, often times because EA background services are already running by the time I launch the EA app for the first time my library can't be properly loaded because the EA app is confused. EA background services are ALWAYS running for me (I have all services disabled in my account settings) and are ALWAYS blocking the EA app from accessing my library (see https://answers.ea.com/t5/Bug-Reports-Technical-Issues/Things-are-taking-a-little-longer-than-usual-to-load-up-Hang/m-p/12343091). I literally boot my PC, open the EA app, EA app says bg services are running, library cannot be opened, I have to use task manager to close both and then re-boot the EA app. WTF? You guys are literally hindering your main app via your own spyware.
