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EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
4 years ago

Re: EA App doesn't show download button

Hey @terminusXIII Something might be blocking the page from loading, can you try the following and check again?

  • Clear EA App's Cache 
  • Allow EA App through your Anti-virus or Firewall 
  • Try running EA App as an admin
  • If you continue seeing issue, try starting a download for another game see if it gets to 15% if so stop the download and try to go back to ITT

2 Replies

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    4 years ago
    @kaoyabao To confirm are you accessing games via EA Play (or EA Play with GamePass)? Can you not download any game or a certain one?

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