Re: EA App Inaccessible - NTDLL Issue

Hi,

My EA app crashes seconds after launching.

Usually through multiple clean boots and frustrating troubleshooting rabbit holes I can get it to launch, but then it'll fail again within a day or two.

Event view throws the following error:

Faulting application name: ErrorReporter.exe, version: 13.539.0.6052, time stamp: 0x68a8b6f3
Faulting module name: ntdll.dll, version: 10.0.26100.4768, time stamp: 0x95c61958
Exception code: 0xc0000374
Fault offset: 0x000000000011dc45
Faulting process id: 0x75C
Faulting application start time: 0x1DC2104AAEE69A7
Faulting application path: C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\ErrorReporter.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: c60e6391-dac1-4667-aee0-66abbb448d8e
Faulting package full name: 
Faulting package-relative application ID: 

I understand this has been an ongoing issue that EA has claimed that it has resolved, but it clearly hasn't. I'm very tired of wrangling with the app for 30-60 minutes every time I try to play Battlefield. I have tried the following but plenty of other things I've already forgotten:

• Running sfc scans in command prompt
• Setting the EA app to run as admin (as well as the games/Steam/etc.)
• Reinstalling the EA app
• Running app recovery
• Reinstalling VC++ Redists
• Turning off Intel Speed Step and Intel Speed Shift in BIOS

I've done just about everything short of a full Windows reinstall and I really, really do not want to have to do a full Windows reinstall.

Just fishing for any other magic bullet ideas that maybe people have found, or maybe some help from EA.

System Specs

• Windows 11
• Intel Core i7-13700K
• AMD Radeon 9070XT
• 64GB RAM
• ASUS Rog Strix Mobo