EA_Shepard
Community Manager
3 years agoRe: EA app "Simply put, there was an errror"
@lucasnissendk Go into task manager and close the EA App, and the background services. Make sure it is all closed out.
Then run through the following:
Delete Windows Temp Files
- Press the Windows key + R, go into the file explorer
- Type in %temp%, and hit Enter
- Delete everything it allows you to delete
- Reboot the PC
PC Troubleshooting:
- EA App's Cache (Top Left Menu > Help > App Recovery)
- Steam - Verify in your library
- Run the System File Checker tool then Check for Windows and GPU updates
- Default your game to the high-performance GPU, AMD Settings | Nvidia Settings | Windows Settings
- Guide for Troubleshooting Graphics issues
- Install/Repair your VC++ files for the game (Microsoft VC++ Link)
- Download and update DirectX
Then, try a Clean Boot
When you are in this mode, you can either try to launch it as admin, or reinstall the EA App and then change back to the normal Windows account.