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puzzlezaddict's avatar
puzzlezaddict
Hero+
3 years ago

Re: EA app won't launch game just says download or manage

@Zmias1  Is your game still installed to the correct location?  It's probably one of these, unless you changed it manually:

C:\Program Files\EA Games\The Sims 4

C:\Program Files (x86)\Origin Games\The Sims 4

If so, clicking Download probably won't reinstall the entire game.  The EA App should instead verify the presence of the files and finish the install process, although I've had it redownload a few packs when I've tested.  Regardless, the only way to fix this is to at least let the App try to download the game again.

1 Reply

  • Zmias1's avatar
    Zmias1
    Seasoned Ace
    3 years ago

    Oh, ok THANKS for promptly responding and letting me know!  While researching my issue, I read others had to completely re-download the game. But I did what you said and restarted the app. It took some time and then, on the third restart, I selected download and the EA app said, game was already complete and played as usual. It's the first time I saw this bug and was unsure what to do as the EA app got little weird on its screen, lol.

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