Forum Discussion

Zmias1's avatar
Zmias1
Seasoned Ace
3 years ago
Solved

EA app won't launch game just says download or manage

Product: The EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) Which client functionality are you experiencing this bug with? Launch Game When did thi...
  • puzzlezaddict's avatar
    3 years ago

    @Zmias1  Is your game still installed to the correct location?  It's probably one of these, unless you changed it manually:

    C:\Program Files\EA Games\The Sims 4

    C:\Program Files (x86)\Origin Games\The Sims 4

    If so, clicking Download probably won't reinstall the entire game.  The EA App should instead verify the presence of the files and finish the install process, although I've had it redownload a few packs when I've tested.  Regardless, the only way to fix this is to at least let the App try to download the game again.

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.7,836 PostsLatest Activity: 3 months ago