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Zmias1's avatar
Zmias1
Seasoned Ace
3 years ago
Solved

EA app won't launch game just says download or manage

Product: The EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) Which client functionality are you experiencing this bug with? Launch Game When did thi...
bug
mac
pc
  • puzzlezaddict's avatar
    puzzlezaddict
    3 years ago

    @Zmias1  Is your game still installed to the correct location?  It's probably one of these, unless you changed it manually:

    C:\Program Files\EA Games\The Sims 4

    C:\Program Files (x86)\Origin Games\The Sims 4

    If so, clicking Download probably won't reinstall the entire game.  The EA App should instead verify the presence of the files and finish the install process, although I've had it redownload a few packs when I've tested.  Regardless, the only way to fix this is to at least let the App try to download the game again.

puzzlezaddict's avatar
puzzlezaddict
Hero+
3 years ago

@Zmias1  Is your game still installed to the correct location?  It's probably one of these, unless you changed it manually:

C:\Program Files\EA Games\The Sims 4

C:\Program Files (x86)\Origin Games\The Sims 4

If so, clicking Download probably won't reinstall the entire game.  The EA App should instead verify the presence of the files and finish the install process, although I've had it redownload a few packs when I've tested.  Regardless, the only way to fix this is to at least let the App try to download the game again.

  • Zmias1's avatar
    Zmias1
    Seasoned Ace
    3 years ago

    Oh, ok THANKS for promptly responding and letting me know!  While researching my issue, I read others had to completely re-download the game. But I did what you said and restarted the app. It took some time and then, on the third restart, I selected download and the EA app said, game was already complete and played as usual. It's the first time I saw this bug and was unsure what to do as the EA app got little weird on its screen, lol.

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