Forum Discussion
5 Replies
do you think i need to try reinstall windows or format my pc?
- EA_Illium3 years ago
EA Staff (Retired)
Hi @vs0wc3o1eowa Would it be possible to get a DxDiag?
@hipros-1201 Can you try the steps above and if this continues could I get one from you as well?
- EA_Illium3 years ago
EA Staff (Retired)
Hi @hipros-1201 Can you try the following?
- Run the System File Checker tool then Check for Windows and GPU updates
- Troubleshooting Graphics issues
- Verify any Anti-virus, or other software is not limiting the client and game (try closing out of additional apps then trying to play)
- Put your device in a Clean Boot then launch the game
it did help xd, thanks!!!