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ameliapritt94's avatar
ameliapritt94
Seasoned Novice
11 days ago
Solved

Fairy Garden EA app Error - "Game Ownership Disabled or Deleted"

My app wont download the fairy garden digital content. I've cleared my cache and logged in and out. Removed mods as well and still nothing. CM edit: edited title for clarity.
error code
  • EA_Solaire's avatar
    EA_Solaire
    7 days ago

    Hey all,

    This issue should now be resolved- please be sure to cancel the queued download in the EA app and try the repair or install again. 

    If you still see an error after canceling and trying a fresh repair or install, please create a new thread! 

wthelotus's avatar
wthelotus
New Scout
11 days ago

At some point the EA App uninstalled my game. So reinstalled it, but it installed only some of my packs. That DID include the new pack, but not most of the others even though the app shows I have all of the packs in my library. So I just uninstalled the game again and am reinstalling it to see if it will install all of my packs this time. When that's done I'll see if I can see the Fairy Garden extra content even if all of the packs don't install.

  • lissieloo123's avatar
    lissieloo123
    New Rookie
    11 days ago

    Hey! After two failed repairs, I restarted my game again and suddenly I had the new stuff. I know it's all uninstalled for you right now, but if it still doesn't show, maybe try repairing it a couple of times, cancel the repair if it gets stuck on the error message again, and then open the game. I don't know why I have it all of a sudden, but I do.

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