Forum Discussion

Re: Fairy Garden EA app Error - "Game Ownership Disabled or Deleted"

I do in fact own the new pack, just bought it this morning. My photos are all black in my game so I was tyring to repair to fix, but now I can't repair because it says I don't own the newest pack. Please fix asap this is ridiculous. 

5 Replies

Replies have been turned off for this discussion
  • lissieloo123's avatar
    lissieloo123
    New Rookie
    13 days ago

    Does it also not appear in the BB filter section for you? I open the game and it tells me I have new BB items, but when I go to look there's nothing in there, and the EbN pack isn't included on the filters list.

  • positivelycatty's avatar
    positivelycatty
    Rising Rookie
    13 days ago

    I had it in BB when I played the game but I'm having an issue where all of my photos are black.

  • diaura's avatar
    diaura
    Seasoned Novice
    13 days ago

    I own the pack but the world was a blank white screen. I did a repair and got the same message as you. It paused the repair saying I don't own the pack. I sent in a ticket.

  • diaura's avatar
    diaura
    Seasoned Novice
    13 days ago

    In the EA app click on the three bars on the top left. A menu pops down giving you the option to create a ticket. If it helps, I found when I took out TwistedMexis TOOL mod it worked ok.

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.7,831 PostsLatest Activity: 7 minutes ago