Forum Discussion
8 Replies
Yes, I do see the EA play subscription. I'm out right now and my computer was loading all night so I’ll see when I get home.
No error, still loading.
Still facing the same issue with XBOX game pass. Fifa 22 is available with xbox game pass, but not able to install it with EA desktop app, the download never starts.
Please help.
- EA_Darko3 years ago
Community Manager
Hey @TIRTH91 are you seeing an error message of any kind when this issue occurs?
The more info you can share with us the better we can help.
Darko Not seeing any error, just the download is starting and then stopping after around 2-3mins
- EA_Darko3 years ago
Community Manager
Hey @TIRTH91, can you ensure that you are running the EA App as administrator and that your firewall and anti-virus are not blocking the EA APP and that you also have the ports for it open.
The ports to open are:
- TCP: 80; 443; 9960-9969; 1024-1124; 3216; 18000; 18120; 18060; 27900; 28910; 29900
- UDP: 1024-1124; 18000; 29900
You can also try turning off the routers firewall to see if it helps.
Darko
- @TIRTH91 Hi, it helped me to sign in to the EA app with my XBOX account.
- EA_Darko3 years ago
Community Manager
Great to hear that you got your issue sorted @kttea3ba0q0u.
Darko
About EA app Technical Issues & Bugs
Recent Discussions
- 15 minutes ago
- 4 hours ago
- 4 hours ago